Parent Owned iPads
This page is for parents either whose Jigsaw24 lease has expired, or provided their own iPads, or purchased from another supplier. If you are still currently leasing an iPad, please click on this link to go to the Jigsaw24 iPad page.
Students need to have access to a device for their lessons almost every day. If an iPad is faulty, students should seek advice from the ICT technicians. Many issues are resolvable that way. Sometimes more support is needed from manufacturers or providers of devices. In this situation we will provide a temporary Pool iPad to take home so students can continue to work whilst their own iPad is being repaired or replaced.
Step 1 – Making arrangements for repair
You should make your own arrangements for the iPad to be repaired or replaced. During that time we can arrange to temporarily loan an iPad.
Step 2 - Borrowing an iPad from LGS
Click on this link to download and complete a form to temporarily borrow an iPad from the LGS Pool. Print the form and bring it back to the ICT technicians.
The ICT technicians will give you a temporary Pool iPad to use for a period of 1 month. You may take this device home with you in order to complete schoolwork.
At the end of that month, you can continue to use the iPad but only in school. The iPad must be collected and returned each day. It should remain in the case for the duration of its loan.
Please note that we reopen the Jigsaw24 portal during April and September if you wish to order a new device.
Step 3 - Returning the Temporary (Pool) iPad to LGS
When your iPad has been repaired or replaced, please return the pool iPad to the LGS technicians. Sign out of your Apple ID and wipe the device first. The device should be in the same condition as it was borrowed.
You must bring your new iPad to the ICT technicians, so that they can configure the device on Mobile Device Management (MDM).